By Cathy Jin – Consultant

One of our clients used Adobe Livecycle Form Designer to create a PDF document but ran into a problem with the email button they created for the form. When clicking the Email button of the PDF file via Acrobat Reader, they got the following dialog box message (they had a similar issue with the Save button).

The solution was to enable Usage Rights first before you give out the PDF form to the end user. One of the ways is to use Acrobat Pro 8 or later version. I’ll take Acrobat Pro 9 as an example. The steps are as follows:

Select the Advanced menu –> Extended features in Adobe Reader –> Save now

If you are using the Acrobat X , you will notice the menu has been greatly changed from the previous version. Use the steps described below:

Select the File menu –> Save As –> Reader Extended PDF –> Enable additional features

The new file you saved will not have the same problem.

Tags: LiveCycle Designer

This entry was posted on Tuesday, May 24th, 2011 at 11:07 am and is filed under LiveCycle. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.